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Terms & Conditions

Terms and Conditions

Welcome to Shaadi-e-Khas, a division of Veristrat Inc. ("Shaadi-e-Khas"). These Terms of Service govern your use of Shaadi-e-Khas' service. Your use of Shaadi-e-Khas' services constitutes acceptance of these Terms of Services and creates a binding legal agreement. Please read the Terms of Service carefully.

All legal issues arising from or related to the use of this service shall be construed in accordance with the laws of the State of California without regard to conflicts of law principles. These Terms of Service constitute the entire agreement between you and Shaadi-e-Khas with respect to the use of this service. Shaadi-e-Khas' failure to enforce any right or provision in these Terms of Service shall not constitute a waiver of such right or provision or of any other rights or provisions in these Terms of Service. If a court should find that one or more rights or provisions set forth in these Terms of Service are invalid, you agree that the remainder of the Terms of Service shall be enforceable and that the invalid provision shall be enforceable to the fullest extent permitted by law.

Shaadi-e-Khas reserves the right to amend these Terms of Service from time to time. These changes will be reflected in the Terms of Service as seen on our website.


You agree that the information that you provide to us on registration and at all other times will be true, accurate, current and complete. You also agree that you will ensure that this information is kept accurate and up to date at all times. This is especially important with respect to your email address, since that is the primary way in which we will communicate with you about your account and your orders. We will use the information you provide to us in accordance with our Privacy Policy.

Length of Service

Shaadi-e-Khas provides service only until 30 days post the wedding date. In certain packages the service agreement may be annual, and that is because the domain name registeration is for one year.

Service Level Agreement

Shaadi-e-Khas will provide a 99% availability of its web site, www.shaadiekhas.com, and the web sites that it powers (e.g. www.shaadiekhas.com/artiwedsom). Occasional service outages may occur that Shaadi-e-Khas cannot control. If such outages occur, Shaadi-e-Khas will work on restoring service as soon as possible. Shaadi-e-Khas is not liable or responsible for damages if such outages occur.

Shaadi-e-Khas will provide all customer service and support. We are not yet set up for telephone support and are best contacted via email at reachus@shaadiekhas.com. We will respond to all customer service inquiries, usually, within twenty-four hours of receipt, Monday through Friday.

Fees and Refund Policy

All fees for Shaadi-e-Khas services and products will be provided to Shaadi-e-Khas in US dollars(4.47% service charge will be applicable). All fees will be collected via a valid credit card.

You cannot cancel your account after purchasing the software, provided the conditions set forth below. Hence, we suggest you use the free demo trial version prior to making a purchase.

Shaadi-e-Khas will not issue any refunds. Shaadi-e-Khas provides a clear statement of these terms when you publish your web site during the free trial period.

Service Renewals: Shaadi-e-Khas will not provide a refund of any renewal service that includes the use of a domain name. This includes the web site and planning software package and the domain name only package

Domain Name Usage and Ownership

During the length of service, Shaadi-e-Khas is the legal owner/registrant of the domain name you publish your web site to. We reserve the domain name you choose for the exclusive use of your web site. This domain name cannot be transferred during your subscription or after the expiration of the subscription.

Upon publishing your Shaadi-e-Khas web site and selecting a domain name, it may take up to twenty-four hours for your web site to be viewable online. This is out of our control and due to the global domain registry.

Website Content

Shaadi-e-Khas does not control the content of any user's account and does not have any obligation to monitor such content for any purpose. All content provided by a user of Shaadi-e-Khas services is the sole responsibility of that user. Shaadi-e-Khas will not power any web site that contains pornographic, offensive, or unlawful material. Upon discovery of such material, Shaadi-e-Khas reserves the right to remove the material and terminate your subscription.

Privacy Policy

Shaadi-e-Khas is strongly committed to your right to privacy and to taking steps designed to secure your personal and financial information. To earn your trust and confidence in our commitment, the intent of this policy is to fully disclose our privacy practices to you. We will only use your personal information in accordance with this Privacy Policy. We encourage you to read our policy to understand the types of personal information we collect and how this information is used.

Your Consent

By using our site, you consent to the collection and use of your information as described in this Privacy Policy. Any changes to our Privacy Policy will be reflected on this page so that you are always aware of the information we collect and how we use it.

The Personal Information We Collect

Shaadi-e-Khas collects personal information necessary to respond to your requests for our customized products and services and to allow you to use the resources available on both ours and our sales agents/affiliates websites, including the creation and maintenance of a Wedding Account and a Wedding Website. Personal information includes, but is not limited to, name, physical address, email address, phone number, age and any other information that itself identifies or, when tied to the above information, may identify you as a specific individual. Shaadi-e-Khas also collects information related to your wedding, including dates and places of the rehearsal, wedding and reception, name, address and phone number of wedding guests, and information relating to your gift registry and honeymoon. Shaadi-e-Khas also uses order forms for you to sign up for products and services. On such order forms, we collect your contact information, financial information (including credit card numbers) and demographic information.


"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies in several ways (and millions of other sites are currently using them too!). Cookie files are used to better understand how you go through our website so that we may tailor your experience at our website. Cookies are also used to tell us whether you have visited our website previously, and to help us determine whether you came to our website from a particular Internet link or banner advertisement. Cookies can also be used to help you to save and retrieve passwords and other information and preferences you use on our website, saving you from having to re-enter this information upon every visit to our website. Cookies cannot and will not be used by us to retrieve any personal information about you from your computer that you have not previously and voluntarily provided to us. However, cookies may also be received when you link to our partners sites or when you click on banner advertisements served by our outside advertising company and we do not have control over how they use this information. This Privacy Policy does not cover the information practices or policies of such websites. We encourage you to read the privacy policies of all such websites, as their policies may be materially different from our Privacy Policy. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.

IP Addresses

When you connect to our website, we record your IP addresses and information on the type of operating system (e.g. Windows98) and browser software (e.g. Microsoft Internet Explorer and Netscape) you are using. This helps us to diagnose problems with our servers and for system administration. Your IP address is also used to help gather aggregated demographic information.

With Whom Your Information Is Shared and How It Is Used

When you provide information to Shaadi-e-Khas, the information is stored in our databases. We use such information in accordance with this Privacy Policy. Information we collect is used to tailor your experience at our site, to show you content that we think you might be interested in, and to display the content according to your preferences. We also use such personal information to send you information and promotional materials regarding our service. Your contact information may also be used if it becomes necessary to contact you.

We reserve the right to share this information with select partners, suppliers, and advertisers in the future. Please note that this refers to your information only. Any information regarding your wedding and event guests maybe shared with any third parties and maybe used for any promotional purposes.

In addition to the circumstances described above, we may disclose your information if required to do so by law, court order, as requested by other government or law enforcement authorities, or in the good faith belief that disclosure is otherwise necessary or advisable, including (without limitation) when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

The Choices You Have About The Collection and Use Of Your Information

As a user or customer you will occasionally receive e-mail updates from Shaadi-e-Khas about important functionality changes, special offers from us, new services and other noteworthy news items about us. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, just let us know by adding your email address to our remove list. In other words, if you don't want us to send you promotional e-mails, just let us know. Shaadi-e-Khas reserves the right to limit registration to those who will accept emails and to those who will provide the requested information.

Your Ability To Access, Update or Correct Your Information

At any time, you can view and/or update all of the information contained in your account or wedding website by logging in to your account and following the appropriate links. Your account login can be easily accessed by visiting our home page at www.shaadiekhas.com. However, even if you delete or change some personal information in our registration database, it may still be stored on our databases (including those kept for archival purposes).

The Security Measures We Take To Protect Your Personal Information

All account information you provide to us when signing up, including credit card information is transmitted using SSL (Secure Socket Layer) encryption. SSL is a widely used coding system that lets your browser automatically encrypt or scramble data before you send it to us. Only authorized personnel from Shaadi-e-Khas can decode this information and such personnel will only do so in accordance with our Privacy Policy. In addition, to attempt to deter the theft of credit card numbers and other personal information residing in our system, we have installed secure "firewalls" and have implemented other security measures to help protect our systems against "hacker" break-ins.

Third Party Service Providers

We may share your personally identifiable information with those companies that assist us in providing Shaadi-e-Khas service to you, including companies from who may have referred you to our products. Examples of our use of third party service providers: We may share your credit card information with a financial institution to affect your purchase of our services or products using your credit card. We may share personally identifiable information (not including credit card information) with third parties that assist us with the administration or fulfillment of your account.


Shaadi-e-Khas respects the intellectual property rights of others. Shaadi-e-Khas claims no ownership rights in any image contained on your web site and will not share your images unless instructed by you or otherwise required by law.

Additional Information About Online Privacy and Changes To Our Policy

Please be aware that on our site we may have advertisements and links to other websites that may collect personal information about you. This Privacy Policy does not cover the information practices or policies of such websites. We encourage you to read the privacy policies of all such sites, as their policies may be materially different from our Privacy Policy. Any material changes in the way we use personal information will be described in future versions of this Privacy Policy. Of course, you may always submit concerns regarding our Privacy Policy or our privacy practices to our Customer Service Center at reachus@shaadiekhas.com. Please reference the Privacy Policy in your subject line. We will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.


Shaadi-e-Khas respects the intellectual property rights of others. If you believe your copyright in a work has been violated through this service, please contact Shaadi-e-Khas for notice of claims of copyright infringement. You can reach us at: reachus@shaadiekhas.com, or at Shaadi-e-Khas, a division of Veristrat Inc., 182 Howard St, Suite 333, San Francisco, CA 94105. We are not set up for telephone support. You must provide the following information, which Shaadi-e-Khas may then forward to the alleged infringer:

  1. Describe the copyrighted work that you believe has been infringed;
  2. Identify the material on the web site that Shaadi-e-Khas powers that you believe infringes your work, with enough detail so that we may locate it;
  3. Provide your contact information, including: full name, address, telephone number, and email address;
  4. Provide a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  5. Declare under penalty of perjury that
    • the information you have provided to us is accurate, and
    • you are the owner of the copyright interest involved or you are authorized to act on behalf of that owner; and,
  6. Provide your physical or electronic signature.

Upon receiving your complaint, Shaadi-e-Khas may remove content that you believe infringes your copyright. In addition, Shaadi-e-Khas may terminate the account of the member who appears to be infringing your intellectual property rights.

Shaadi-e-Khas claims no ownership rights in any image contained in any of the web sites it powers. Please note, however, that when you share your web site, you allow your web site guests to share and make photographic prints from the images contained on your web site. For the sole purpose of displaying your images through your Shaadi-e-Khas web site, and fulfilling any orders you or your web site guests place, you grant to Shaadi-e-Khas a non-exclusive, royalty-free license to use, copy, distribute, and display those images. Shaadi-e-Khas provides the ability to opt-out of allowing your web site guests to purchase images displayed on your web site.

Your Conduct

You are responsible for all of the images you upload, share or copy using Shaadi-e-Khas's service. You must have the legal right to display each image that you upload or share, and to copy each image that you order prints of. Professional images that are provided to you by professional photographers or made available through web sites magazines, books or other resources, are protected by copyright and should not be uploaded, shared or copied using this service.

In addition, the actions further described below, will constitute grounds for blocking your access to our service, removal of posted material and non-fulfillment of your order (or any part of your order). As condition of your use of this service, you shall not: upload, post, order for print, email or otherwise transmit any content that is unlawful, harmful, threatening, harassing, defamatory, obscene, vulgar, invasive of another's privacy, hateful, or otherwise objectionable; upload, post, order for print, email or otherwise transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as insider information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements) or any content that infringes any trademark, trade secret, copyright or other proprietary rights of any party; harm minors in any way, including, but not limited to, content that violates federal and state child pornography laws, child sexual exploitation laws and laws prohibiting the depiction of minors engaged in sexual conduct; forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through this site.

Shaadi-e-Khas reserves the right to refuse to fulfill any order, or any part of any order, if it believes that these Terms of Service have been violated. In addition, Shaadi-e-Khas reserves the right to disclose any account or order information when it believes in good faith that the law or legal process requires it, or when it is necessary to do so to protect the rights or property of Shaadi-e-Khas or others.

Trademark and Copyright

Shaadi-e-Khas and all graphics, logos and service names used to identify The Shaadi-e-Khas's products and services are trademarks of Shaadi-e-Khas, a division of Veristrat Inc.. Third party trademarks used in connection with this service are the property of their respective owners. You are not entitled to use any trademark in connection with any product or service without the express permission of the owner of that trademark.

You should assume that all of the content or other works made available to you through the service (together, the "Content") is protected by copyright or other proprietary rights. You are not entitled to duplicate, create derivative works of, distribute, display or perform any Content without the express permission of the owner of that Content.

Web Site Content

Shaadi-e-Khas does not control the content of any user's account and does not have any obligation to monitor such content for any purpose. All content provided by a user of Shaadi-e-Khas services is the sole responsibility of that user. Shaadi-e-Khas will not power any web site that contains pornographic, offensive, or unlawful material. Upon discovery of such material, Shaadi-e-Khas reserves the right to remove the material and terminate your subscription.

Disclaimer of Warranty and Limitations of Liability

This site and all products and services provided by Shaadi-e-Khas are provided "as is" with no warranties whatsoever. All express, implied, and statutory warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement, are expressly disclaimed. To the fullest extent permitted by law, Shaadi-e-Khas and its sales agents disclaims any warranties for the security, reliability, timeliness, and performance of this service.

You understand and agree that the submission of digital image to Shaadi-e-Khas, and the download of any material through Shaadi-e-Khas's service is done at your own discretion and risk and that you will be solely responsible for any loss or damage to your image, any loss of your image and any damage to your computer system or loss of data that may result in the download of any material. You are solely responsible for creating back-ups of your digital images.

Except as expressly provided in the preceding paragraph, to the fullest extent allowed by law, Shaadi-e-Khas and its sales agents shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, and punitive damages resulting from the use or provision of The Shaadi-e-Khas's service or site, even if Shaadi-e-Khas has been advised of the possibility of such damages. The foregoing disclaimers, waivers and limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.